Check-in is from 14:00 to 20:00. If you need to arrive after 20:00, please call in advance (+41 33 855 50 50).
Check-out is from 08:00 to 11:30. If you require a later check-out (subject to availability), please ask at reception.
If you intend to leave before 08:00, we kindly ask you to check out the day before (until 20:00).
Yes, please let us know before 18:00 if you need extra pillows or towels.
Your key card opens all external doors (including the main entrance & ski room) and your room door.
Yes, we offer complimentary Wi-Fi throughout the entire property. Please select “Schuetzen” and accept the terms.
Unfortunately, due to safety reasons (wooden structure and electrical limits), we are unable to provide an iron.
Breakfast is served from 07:30 to 10:00 in the restaurant on the ground floor.
Our restaurant is open daily from 11:00 to 22:00. The kitchen operates from 12:00 to 21:00.
Absolutely. All tap water here is potable and safe to drink.
The nearest pharmacies are located in Interlaken or Grindelwald. However, the local doctor in Lauterbrunnen can provide some basic medications.
Yes, you can visit Pia de Roche (www.piaderoche) in Lauterbrunnen or www.orchid-interlaken.ch in Matten for massage services.
Free parking is available in front (left side) and behind (right side) of the hotel.
Tickets for trains, buses, or cable cars are available at Lauterbrunnen station (open 06:50 – 18:00).
Please leave your ski/snowboard, bicycle, or other equipment in the sports gear room on the first floor.